Introducing New Kerbside Collection Service for Residents

Towong Shire Council is excited to announce changes to its waste collection service, set to take effect from June 2024.

In line with state government requirements for waste management by 2030, Council is introducing a new system that separates waste into four categories: recyclables, food and garden organics (FOGO), glass containers, and landfill waste.

From 3 June, Council will implement a 'three bin' collection service, partnering with Cleanaway to manage waste collection operations. Residents will receive a new green lidded bin, along with a kitchen caddy and supply of liners, in advance of the service commencing. A calendar detailing bin collection day will also be provided.

Mayor Whitehead emphasised the importance of community feedback in shaping this initiative.

"We were keen to understand community priorities for issues like environmental sustainability and financial impact, so that the new service could be aligned with community priorities wherever possible," he said.

"We believe these changes will not only streamline waste collection processes but also contribute to our community's sustainability goals."

Recognising the diverse practices of rural property owners in managing food and garden organics, Council is offering an opt-out option for the FOGO service for residents in the Rural Zone.

"We know that many rural property owners have practices in place for the onsite management of FOGO and as a result, will not want a green lidded FOGO bin," Mayor Whitehead said.

“Rural Zone residents who wish to opt out must notify Council by Monday, 20 May, 2024.”

“Opt-out forms can be completed online, returned via email, or mailed to the council. Alternatively, residents can provide their response over the phone to the Customer Service team.”

Information on bin collection schedules and waste sorting guidelines will be provided to residents via various channels, including Council's website, local newspapers, social media platforms, and
e-newsletters.

For further inquiries or assistance, residents are encouraged to contact Council's Customer Service team via phone or email.