Team Leader Customer Service

Start your new year off right, with the perfect next step in your career. Inspire and develop your new team. Enjoy a relaxing environment and work with the local community.

Based in Tallangatta and reporting to the Manager People and Customer, you’ll lead the Customer Service team to provide high levels of service to the Towong Shire community.

Benefits of working at Towong Shire Council

• Monday to Friday role with options for a monthly RDO
• Opportunity to work from home one day per week
• Autonomy over your day
• Lead and develop a small team of Customer Service Officers and make a real difference in the local community
• Market competitive pay
• Fortnightly pay cycle
• Employee Assistance Program
• Relaxed lifestyle location complete with cafes, coffee and greenspace

Applications close: 5pm, Wednesday 15 January 2025.

Towong Shire Council is committed to creating a culture where everyone is respected. We encourage people from all backgrounds to apply. If you require any reasonable adjustments to the recruitment process, contact hr@towong.vic.gov.au

The process

• Read the full Position Description attached and learn how to apply by reading our How to Apply guide
• Provide a copy of your resume, including the details of two professional referees
• Provide a cover letter detailing how you meet the Key Selection Criteria for the role
• If your application progresses to the final stage, you may receive a call regarding reference and police checks, before (hopefully) receiving an offer.
• All applicants will receive an outcome regardless of being successful or unsuccessful.